Returns & Exchanges
At Urban Bar, we want you to love your home. If your purchase isn't the perfect fit, you can return eligible items within 30 days of delivery for a refund or store credit.
Return Process
- 1.Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to send back.
- 2.Pack with Care
Place the items in their original packaging, ensuring all glassware and bar accessories are securely padded to prevent damage during transit.
- 3.Attach Shipping Label
Print the prepaid return shipping label provided via email and affix it clearly to the outside of your package.
- 4.Receive Your Refund
Once our warehouse inspects the returned items, we will process your refund to the original payment method within 5-7 business days.